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Apply UFS x90 Registration Assistants | Grade 12
UFS x90 Registration Assistants | Grade 12 The College of the Free State is looking for 90 enthusiastic and devoted people to affix their crew as Assistant Officers: Registration Assistants on a 6-week contract. It is a unbelievable alternative to realize precious expertise in a dynamic and rewarding setting, aiding college students with their registration course of and offering top-notch customer support.
- Closing Date: September 26, 2024
- Location: Bloemfontein Campus, Qwaqwa Campus, or South Campus
- Wage/Stipend: R 10,839.25 per thirty days
- Reference: 1611
Key Tasks:
- Present skilled customer support through e-mail, cellphone, and in-person interactions
- Reply to inquiries by means of the Chatbot system
- Make the most of FAQs, web site info, and knowledge sources to make sure correct responses
- Escalate complicated points to the suitable crew chief
- Information college students by means of the registration course of, offering crucial types and help
- Acquire and course of scholar documentation
- Talk progress and suggestions to college students
- Acquire required approvals from the crew chief for sure duties
- Troubleshoot errors and complaints, advising on applicable resolutions
- Help with knowledge capturing and guarantee compliance with insurance policies and procedures
- Confirm the accuracy of submitted types and paperwork
- High quality guarantee responses from back-office workers
- Guarantee well timed decision of queries and supply suggestions to college students
{Qualifications} and Abilities:
- Grade 12 or NQF Stage 4
- Minimal of 6 months expertise in customer support or a contact heart setting
- Should not be a present scholar
- Robust communication and interpersonal expertise
- Glorious problem-solving and organizational talents
- Proficiency in MS Workplace
- Potential to work successfully in a fast-paced setting
- Outcomes-oriented and detail-oriented
Firm Tradition and Values
The College of the Free State is dedicated to making a supportive and inclusive setting for all its workers and college students. We worth range, innovation, and excellence in all elements of our work. Our mission is to offer high-quality training and analysis alternatives that contribute to the event of South Africa and the world.
Advantages and Perks
- Achieve precious expertise at a number one South African college
- Contribute to the success of scholars
- Develop your customer support and administrative expertise
- Work in a collaborative and supportive crew setting
SEE ALSO: Half-Time Visitors Attendant – Metropolis of Cape City, Western Cape
The best way to Apply?
Submit your software on-line by means of the official UFS emptiness web site: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll. Specify in your software letter whether or not you might be making use of for a place in Bloemfontein or Qwaqwa.
Required Paperwork:
- Detailed CV and canopy letter
- Copies of {qualifications} (with SAQA accreditation for international {qualifications})
- Copy of ID or passport
- Proof of registration with a Skilled Physique (if relevant)
- Copy of driver’s license (if relevant)
- Affirmation of employment from present/final employer (exterior candidates solely)
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