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First Nationwide Financial institution (FNB) invitations South African unemployed graduates to use for Youth Improvement Learnership Programme 2024 / 2025.
Software Closing Date: 28 September 2024
Location: Johannesburg, Gauteng
The Learner position is a growth position during which the position incumbent might be finishing a proper, registered qualification whereas gaining work expertise.
Throughout the interval of employment, the Learner might be answerable for delivering duties with the intention to execute predefined work targets akin to analysis, evaluation, administration, course of and mission work that add worth to the enterprise space The Learner might be anticipated to fulfil all the necessities of the qualification. Extra work-related coaching might be offered a required
Tasks:
- Establish and escalate potential dangers which will result in elevated prices.
- Exhibit value consciousness and consciousness of private contribution to prices.
- Enhance information and understanding of economic processes and adheres to required working requirements.
- Adhere to the Organisation’s shared values, service requirements and Treating Clients Pretty (TCF) outcomes as regards to buyer interplay.
- Resolve buyer dissatisfaction/complaints and takes possession of the issue.
- Communicates with prospects in accordance with agreed requirements.
- Acquire buyer suggestions to assist enhance customer support.
- Be sure that product information and recommendation is technically correct.
- Work with enhanced processes and procedures to take care of operational efficiencies.
- Ensures that high quality requirements are adhered to.
- Adheres to Firm insurance policies and procedures. Maintains correct exercise reviews.
- Examine progressive methods to optimise processes.
- Contribute to the alignment of enterprise processes to customer support.
- Advise line administration on potential alternatives for course of and system enhancements.
- Exhibit the shared worth “I get higher and higher”.
- Contribute to the workforce by working collectively to realize workforce targets thereby dwelling the shared worth “We strengthens me”.
- Worth particular person contributions and present respect for others.
- Share data and information that may profit the workforce.
- Respect range and values inclusivity.
- Establish efficient actions to handle personal growth gaps.
- Create personal growth plan and evaluate plan with workforce chief.
- Perceive which competencies and expertise needs to be mastered to make sure private growth and efficiency.
- Exhibit a dedication to steady private enchancment in step with the Shared Worth “I get higher and higher”.
Necessities:
- Grade 12 / Matric certificates
- Laptop Literate (MS Workplace)
- No work expertise required
- Be a South African citizen
- Be between the ages of 18 & 35
- At the moment Unemployed
apply
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